Frequently Asked Questions

Archive 2024-2025

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Additional Resources

Account Information

Benefits

Benefit Information

Advantages of Membership

Enhanced Products

Optional Dental Plan

Offered in partnership with Guardian Dental

Enroll/Cost

Am I eligible to enroll in the Student Health Insurance Plan?

Cost Sheets

Dependent Online Enrollment Periods

Annual – 04/22/2024 - 09/18/2024 

Spring/Summer –  11/15/2024 - 01/31/2025

Summer – 05/01/2025 - 05/26/2025

Online Enrollment

International Students

Students with a Qualifying Life Event

Opt-Out

Opt-Out Periods

Fall 04/22/2024 - 08/21/2024

Spring (new students) - 11/15/2024 - 01/13/2025

The Spring/Summer 24-25 waiver deadline ended 01/13/25. The online waiver system can no longer accept new waiver requests.

All full-time graduate students taking 9 or more credit hours, full-time undergraduate students taking 12 or more credit hours, DARC students (approved by AARC) and all CONHP are automatically enrolled in this insurance plan at registration, unless proof of comparable coverage is furnished. New students beginning full-time enrollment during the summer who are taking six or more credit hours per summer term are eligible to enroll in this insurance plan. Eligible students who do enroll may also insure their dependents.

To be eligible for a waiver of enrollment in the SHIP, the University requires that students provide evidence of coverage equal to or better than the coverage provided by the University’s SHIP. Please be advised that the waiver request will be reviewed and verified active with the insurance carrier. Notification of acceptance or rejection of waiver requests will be sent to students’ school email addresses within seven business days.

To qualify for a waiver, your health insurance plan must meet the requirements as listed below.

  1. Coverage must be active for the full date range associated with the term(s) for which a waiver is being requested.
  2. Have equivalent coverage, within a 50 mile radius of campus, to the University’s Student Health Insurance plan including, but not limited to:
    1. Full coverage for pre-existing conditions;
    2. Covers 100% of preventive care;
    3. Unlimited benefits;
    4. And be Affordable Care Act (PPACA) compliant

If your plan meets the above criteria and you want to waive enrollment from the Student Health Insurance Plan, please acquire an electronic copy of the front and back of your insurance ID card and then select the link below to submit your waiver request. Once you login, select the WAIVE button under the “I Already Have Insurance.” section.

Claims

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

UnitedHealthcare Insurance Company
PO Box 809025
Dallas, TX  75380-9025
1 (800) 767-0700
UHC Customer Service

Guardian Dental

This service is not administered by Academic HealthPlans.
1 (866) 569-9900
Monday - Friday 9 AM - 9 PM EST

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6 AM – 7 PM PST

24/7 In the Moment Counseling

Academic Student Assistance Program (ASAP)